1. Genuine Products

HHAY guarantees to sell only genuine products to customers through hhay.in

We ship usually in 5-10 working days

Manufacturer’s or Seller’s warranty (wherever applicable)


2. Secure Payments

Customers’ Personal Data is kept Confidential.

All Online Transactions are secured by SSL (Secure Socket Layer)


3. Easy Returns, Replacements & Refunds

Return/Replacement request for any Order should be submitted within 15 days of receiving the Product. However, in case of Damaged/ Missing/ Empty Packages/Wrong Product the request should be raised within 7 days of receiving the product.

(Note- Record a video while unboxing will help you get your refund sooner if damaged/broken).


Refund/Replacement will be initiated only upon receiving of the product.

Replacement will depend upon the availability of the product.

In case the product was damaged while in your possession, HHAY will not be under any liability to process the refund/replacement. Damaged/ Missing/ Empty Packages/Wrong Products need to be returned within 15 days of receiving the product.


Order Replacement can be done in following cases:

-Wrong Size/ Color/ Style/ Quantity

-Missing Parts/ Accessories/Empty Packages

-Defective/ Damaged (if not under Manufacturer’s Warranty*)

-Not as per description

Return Package should have the original Price tag and Packaging slip.


Few products are Non-Returnable.

Please refer to the product page for further reference.

For Manufacturer’s Warranty Products, you are required to visit the Brand Service Centre.

For more queries, please refer to privacy policies or email us at hhay.in